Shipping and Refunds

SINGAPORE DELIVERY

Shipping & Returns

Shipping across Singapore is free. All orders within Singapore will be dispatched within 1-2 working days.

INTERNATIONAL DELIVERY

Free Shipping? Say less.
For all Australia & Hong Kong shipping is on us, always.
Everywhere else? Orders over SGD $200 ship free. Under that? Just a flat SGD $20.

We us genuine courier partners like DHL, Aramex, or SingPost. 

RETURNS

We're all about you loving what you get. But if it’s not a match, no stress!

We’ve got options. You can return full-priced items for a refund, credit note, or exchange within 14 days of purchase. Please note you will need to bare the cost of the return.

Here’s the deal.

• Items must be sent back within 14 days, with your receipt and in original condition (tags on, packaging intact, no wear or damage)

• Refunds don’t apply to sale items — sorry!

• Items must be unused, unworn, unwashed, and not damaged by you

• Shipping costs aren’t refundable unless the item was faulty or arrived damaged

• Return shipping is on you

• We highly recommend using tracked shipping, we can’t be held responsible for lost returns

Before sending anything back, just email first at hello@risencollective.com so we can sort it out for you!